Delivery bots accused of illegally scanning customers
Two Chicago customers say robots delivering their groceries and takeout scanned their faces and hands without consent, stored the data alongside their names and addresses, and used the recordings to train AI. Their separate lawsuits accuse delivery robot operators Coco Robotics and Serve Robotics of violating Illinois’ biometric privacy law. Both companies dispute the claims. The plaintiffs filed the cases in the Circuit Court of Cook County, Illinois, alleging that the robots used their…